Originally published March 2, 2025. Updated August 2026 with a more practical approach to evaluating nonprofit technology. Nonprofit CRM systems have a way of accumulating history. Maybe your database was configured by someone who left years ago. Maybe every department uses it differently. Perhaps an address field contains a ZIP code, two phone numbers and a mysterious note that says, “Met at gala. Loves dogs.” If any of this sounds familiar, it may be time for a change. A CR